Was wondering if this had become an issue that was being discussed on the web based on my own experiences. Question is, will good customer service ever return? Just wondering if others have not only noticed the lack in service, but the attitude of businesses as well?
www.inc.com
It’s Time to Stop Blaming the Pandemic for Your Company's Terrible Customer Service
If your strategy is to save money by cutting back on how you take care of customers, you're doing it wrong.
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