May God have mercy on your soul.
Flew in to OKC tonight, had a rental reservation with Hertz. My confirmation email today told me to proceed directly to the Gold Club member board where my name would be listed with the car that I should pick up. Did just that. The board was blank. No Hertz employees to be found. When I called their customer service they told me they didn’t release cars after hours. I asked why I was permitted to rent a car from them, then, as I’d indicated on the rental what time I’d be picking it up. This stumped the call center agent.
I got the second to last rental car from Dollar/Thrifty and my son almost got to hear his dad use colorful language. Let’s hope this is not a harbinger of things to come as we go to the game tomorrow. I guess what I’m saying is if we somehow blow this game you can blame Hertz Rental Cars.
Flew in to OKC tonight, had a rental reservation with Hertz. My confirmation email today told me to proceed directly to the Gold Club member board where my name would be listed with the car that I should pick up. Did just that. The board was blank. No Hertz employees to be found. When I called their customer service they told me they didn’t release cars after hours. I asked why I was permitted to rent a car from them, then, as I’d indicated on the rental what time I’d be picking it up. This stumped the call center agent.
I got the second to last rental car from Dollar/Thrifty and my son almost got to hear his dad use colorful language. Let’s hope this is not a harbinger of things to come as we go to the game tomorrow. I guess what I’m saying is if we somehow blow this game you can blame Hertz Rental Cars.
